A Copperline van on a Burlington street
Burlington · Oakville · Waterdown · Hamilton

Someone picks up. Even at 3am.

A four-van crew out of Burlington. Not a call centre, not a franchise, and not a dispatcher who has never held a wrench.

Right now

If you rang this second, here is what happens.

This reads your clock, not ours. No "24/7!" banner hiding an answering machine — the honest answer changes with the hour, so we show the honest answer.

Checking…

Your local time
Who answers
Typical on-site
Call-out rate
Call (905) 555-0188

What the call-out costs

Weekday, 7am – 5pm$95
Evening, 5pm – 10pm$145
Overnight & weekends$210
Statutory holidays$260

The call-out covers the visit and the diagnosis. It comes off the bill if you go ahead with the repair the same visit — so you are never paying twice to find out what is wrong.

Prices

The price you hear is the price you pay.

Quoted before we start, from a rate book, not from what your driveway looks like.

Blocked drain
$180–$340 depending on where it is and whether the camera has to come out. Kitchen stacks are usually the top of that; a toilet is usually the bottom.
Burst or leaking pipe
$220–$600. Copper repair, PEX replacement, or a section re-run. The variable is access — a basement ceiling is cheap, a wall chase is not.
Tap or mixer swap
$160–$290 plus the fitting. If you buy your own, we will fit it — and tell you honestly if it is the kind that fails in two years.
Toilet replacement
$240–$420 installed, old unit taken away. Most of the cost is the removal and the seal, not the bowl.
Water heater
$1,400–$2,600 supplied and fitted, permit included. Tankless is more and is not right for every house — we will say which.
Sump pump
$450–$900 fitted. If yours is over eight years old and you have a finished basement, replace it before it proves the point.
Straight answers

What we will not do.

Sell you a heater you don't need

If yours has five years left we will say so. The commission on a tank is the oldest trick in this trade and we are not interested in it.

Quote before we look

Anyone giving you a firm price for a leak over the phone is either guessing or planning to change it once they are in your house.

Charge you twice to diagnose

The call-out comes off the repair. You should not pay a second time for the half hour it took to find the fault.

On the tools

Around Halton.

Copper repair Water heater install Drain camera Bathroom re-pipe Sump pump The van
Where we go

Type your town. We will tell you straight.

BurlingtonWaterdownAldershot OakvilleDundasHamilton Milton — daytime only
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